Frequently Asked Questions

General Questions

1. Can you guarantee results with your programs and recommendations?
2. What is the best way to use your service?
3. Must I be a member to use your service?
4. Why should I use your service?
5. Will your pharmacists work directly with my physician or caregivers if requested?
6. What can I expect from a consultation provided by one of the clinicians?
7. What if my physician is opposed to reducing the prescribed medications?
8. Why should I buy supplements from you when it seems like I could get the same thing at the health food store?
9. Are you affiliated with any companies that sell nutritional items (vitamins) or with any drug companies that sell pharmaceuticals?
10. How do I request a Spanish consultation?
11. Is my health information and personal information safe and secure?

Health Questions

1. What if I can’t reduce or eliminate all medications?
2. Can I use your services instead of going to a doctor?
3. What about over the counter medications? Aren’t they all safe since they do not require a prescription?
4. Are there other medications which negatively affect insulin levels or insulin control in the body?
5. Which dangerous drugs are commonly prescribed by doctors instead of cheaper and safer medications?
6. I’m a woman who is concerned about hormone replacement therapy, especially with all the negative reports in the press lately. Is HRT safe and necessary?
7. I’m afraid to reduce or stop my medications for health problems that could be helped with better nutrition, diet, and exercise. Can you help me safely cut back on my prescription drugs?
8. What is involved in the tapering off or reduction of medications?
9. How do I know if I have been prescribed the right drug or best medication for my condition, rather than what some pharmaceuticals sales rep promoted to my doctor?
10. Are some medications more harmful than others in treating the same conditions?
11. Can I take nutritional supplements along with my medications?
12. How much influence does my diet have on my drug therapy management?

Membership Questions

1. How does RxClub America Membership work?
2. How do I manage my account?
3. Can my spouse or family member use my membership?

Billing Questions

1. How much is a consultation?
2. Do you accept checks?

General FAQ

Yes! As previously mentioned, 90% of the time, poor health is due to poor nutritional and lifestyle habits. To the consultants at the RxClub America, this means that by properly coaching our clients, we can expect positive results 90% of the time. Examples of health challenges where we can guarantee results without the use of medications are Type 2 diabetes, high cholesterol, and high triglycerides. We routinely help our clients control these health challenges without medication IF our clients are 100% compliant with our recommendations.

We suggest that you start the process by completing the Health Survey questionnaire and stating your request. We then assign you to a qualified consultant who will schedule a telephone consultation with you. By submitting information in advance via the Health Survey, you save time and money because the consultation can go much quicker. The more information we receive in advance, the better we can prepare for the consultation.

No, however we encourage all clients to become members since membership has significant cost savings and benefits.

Because we can usually help you improve your health and save you money in the management of your health, you should use our service. Two principles of medicine are clinical results and economics. We can help you with both.

Absolutely! Our goal is to support you on your journey to better health. We do this through our one-on-one consultations or group sessions (where available) where we provide our recommendations and protocols tailored specifically for your needs. We always offer to work with your physicians or caregivers, especially in matters of medication use, reduction or elimination.

After we obtain your Health Survey information, we prepare a protocol or game plan that will best support your ability to deal with your health challenges. This will include guidance on matters pertaining to your dietary intake, hydration, nutritional supplementation, exercise, immune support, and reduction or elimination of toxic chemicals including tobacco, alcohol, refined sugar & sugar additives, caffeine, prescription and over the counter medications.

We address your specific needs and concerns by providing you the foundational knowledge for you to achieve your goals and then, we support you every step of the way with follow up consultations. If you employ our recommendations, we can guarantee you results!

One of our foundational beliefs is that no one but you can best decide what to do about your health or your money. If you choose to deal with your health challenges without medication whenever possible, then we support you in attempting to achieve this goal. As RxClub America pharmacists, we do not prescribe medications but we can help coach you off of them as you heal. To not do so could possibly put you in danger, therefore, if your physician is opposed to you coming off of medication which is no longer needed, we can intervene in your behalf.

As nutritionally trained pharmacists, we have expertise in these matters and work closely with physicians whenever they have concerns or doubts relative to your medication reduction or elimination. Most physicians usually cooperate with their patients in matters such as this, especially when they have professional supervision overseeing the process. Bottom line – we work for you and not your doctor. You tell us what you want to achieve and we’ll help you achieve your goals.

All the nutritional products or supplements and their companies have been selected after extensive research on their quality and good manufacturing practices. We primarily sell products available only through professional lines meaning that they can only be purchased through health professionals. The quality of any nutritional supplement that we recommend is CRUCIAL for you to derive any benefit from their intended use. It defies logic for you to purchase substandard products that will not support you in your healing process.

Simply put – this is money wasted, especially after you have paid for professional guidance on how to address your health challenge. Health food stores and most retail outlets such as drug stores usually only sell products which afford them the most profit margins and not necessarily those products which will help you heal. Our goal is to support you as you heal by providing proper professional guidance and the support products to do so.

We are not affiliated with any product company either nutritional or prescription pharmaceuticals.

Favor de mandar un correo electronico a espanol@rxclubamerica.com y favor de indicar la naturaleza de su peticion.

Yes! All medical, billing online forms are secure. We also comply with HIPAA regulations that protect and regulate consumer medical information. Please see our Privacy Policy for more information.

Health FAQ

There are many factors involved in determining the nutritional response experienced by each individual. Age is certainly a determining factor. Because of these factors, some people may not be able to reduce or eliminate the use of all pharmaceuticals. For these clients, we coach on medication therapy management to optimize clinical results in addition to guidance on lifestyle and nutritional support for maximum results.

As pharmacists and nutritionists, we are trained to make recommendations to help you deal with your health challenges in a palliative and preventative manner. With respect to prescription medication management, we neither prescribe drugs nor do we diagnose medical problems. That is the job of your physician. Once you have a “diagnosis”, we can make appropriate recommendations, both pharmaceutically and nutritionally. With respect to preventative recommendations, as nutritionists we can coach you on how to best prevent medical problems in the first place but once you have a problem, you need to see a qualified physician.

No! Just because you can purchase them without a prescription does not render them safe and without downside risks. A prime example of this is acetaminophen or more commonly known as Tylenol. This is one of the most toxic chemicals for the liver and if used incorrectly, especially for someone with poor liver health, it can be lethal. There are numerous cases each year of acetaminophen poisoning in children as well

1. Drugs that DECREASE the blood sugar lowering effects of insulin:

Diamox, Albuterol, Miacalcin, Birth control pills, corticosteroids, Danazol, Diltiazem, Diuretics, Epinephrine, Estrogens, Isoniazid, Lithium carbonate, Morphine Sulfate, Niacin, Nicotine, antidepressants, Dilantin, Thiazide diuretics, and thyroid hormones.

2. Drugs that INCREASE the blood sugar lowering effects of insulin:

ACE inhibitors (a class of blood pressure meds), alcohol, anabolic steroids (body building steroids), beta blockers, calcium channel blockers, Clofibrate, Clonidine, Prozac, Lithium carbonate, MAO inhibitors, Darvon, Salicylates, sulfa drugs, and tetracycline.

The most recent fiasco is the debacle with the drug Vioxx. This drug falls into the class called Cox-2 inhibitors and the more general class of non-steroidal anti-inflammatory (NSAID). Others Cox-2 inhibitors include Celebrex, Bextra, and Aleve. All of these have taken center stage in the NSAID category because of marketing and promotional efforts by the drug companies. They are more expensive than the tried and proven ibuprofen which has worked well for years and is much more affordable. Better yet, there are some natural Cox-2 inhibitors in the form of vitamins that can easily help with inflammation and pain without the toxicities. In the case of Vioxx, the company that makes the drug knew at least two years before its recall of the inherent cardiovascular dangers but failed to warn the public or doctors. Don’t be surprised if Celebrex, Bextra, and Aleve will follow the fate of Vioxx.

HRT has been administered incorrectly for many years and thus the reason for the ensuing problems that have resulted. HRT is perfectly safe if done correctly with bio-identical hormone replacement (BHRT). This requires replacing hormones that are low or missing with bio-identical hormones as nature had intended. Using the incorrect combination or administering them in a continuous combined manner causes hormonal imbalances and thus the many problems that can result. Use of birth control pills is another example resulting in hormonal imbalances that cause numerous side effects and problems. If you are in peri-menopause or in menopause, seek the guidance of our expert consultants who can help you with BHRT.

Yes! As nutritionally trained, natural pharmacists, we understand how to use nutritional supplements along with coaching on dietary and lifestyle changes that will make it necessary for you decrease or eliminate some of the your medications.

90% of the time, the degenerative diseases of aging, like heart disease, high blood pressure, diabetes, cancer etc. are caused by poor nutrition and lifestyle habits. Only 10% are truly genetic. When someone takes medications to “treat the symptoms” of these diseases, he/she is not addressing the underlying problem. When a client makes the appropriate nutrition and lifestyle changes, we monitor their progress as healing takes place in their body and reduce their toxic medications accordingly, to avoid overmedication.

The human body is incredibly resilient and when given the proper nutritional support, it will respond beautifully, assuming there is no permanent structural or metabolic damage. Our consultants are trained to help you taper, reduce, or eliminate medication use when needed, and, if you have to stay on medications, as pharmacists, we have the knowledge, training, and skills to manage your medication profile in the least offensive manner to your body.

First, you must follow the recommended dietary, nutritional, re-hydration, and exercise strategies provided by your RxClub America consultant. Once you have made these changes, we can start the process of tapering or eliminating medications. If you are 100% compliant with our recommendations, we can start reducing or eliminating medications within 10 days to 2 weeks or sooner, depending on your health challenge and on-going assessments. We work with you and your physician in this process, but remember, we work for you, so if your physician does not want to help you reach your goals, we are here to support you 100% of the way.

Unfortunately, you are at the mercy of your caregiver physician as to what he/she will prescribe. Our experience has shown that in some cases “anything goes” when it comes to the way medical doctors choose to prescribe. The reality is doctors are human too, and they are influenced by marketing and patient’s expectations. Other issues which make for poor prescribing include “off label” uses (where a product is prescribe for a condition for which it has not been approved by the FDA), the latest drug rep’s sales pitch to the doctor, the practice of leaving “free samples” for the doctor to “try” by giving to patients, and simple economics.

It’s not all the doctor’s fault though; patients must also take some of the blame. If the truth be known, physicians know their patients expect a prescription each and every office visit, after all, how else are they going to get for their money’s worth? And the doctor usually obliges, whether or not the patient really needs the medication, knowing if he doesn’t, that patient will simply go to someone else who will.

You have the right to question or even refuse to take certain drugs if you know they will either cause further harm to you or if you question their efficacy. You can only know this if you have professional guidance such as that provided by your RxClub America consultant who can guide you before your office visit.

The worst thing you can do is go to the doctor unprepared and then ask for him to prescribe a drug that was promoted by the last TV commercial you watched! You must be proactive and have professional assistance by someone who works for you!

Absolutely! There are many medications, however, which are more harmful than others. Examples of more dangerous prescription drugs include diuretics (HCTZ, furosemide, etc.) and beta blockers (Atenolol, metoprolol, etc.) which are commonly used for blood pressure. Unfortunately, these two classes of drugs can cause or further exacerbate insulin resistance which is the underlying cause of Type 2 diabetes, high cholesterol, and hypertension to a large degree.

Your consultant at RxClub America can and will recommend appropriate strategies for dealing with your health challenges in a safe and productive manner. We strongly recommend you employ nutritional approaches before treating symptoms with toxic medications.

Most of the time, this is not a problem, however, there are some precautions with some supplements being taken concurrently with some medications. This is especially true of some herbal products. Also, keep in mind that as your body responds to appropriate nutritional intervention, there will generally be a lesser need for continued use of certain if not all medications, but, you need to have professional guidance in weaning off your prescription medications.

Plenty! Most people do not understand the hormonal effects of food and how imbalances caused by mismanagement of their macronutrient (food) intake can have a positive or negative effect on their therapeutic outcomes. The most commonly known example would be an over-consumption of the wrong types of carbohydrates which cause a rapid rise in levels of insulin. High levels of insulin can worsen most health challenges, especially things such as diabetes, high blood pressure, high cholesterol, etc. If you are taking medications for these conditions, then your poor food choices can be counterproductive to managing your conditions. Of course, optimally, you should learn how to prevent or even treat such conditions before you compromise your health with pharmaceuticals.

Membership FAQ

We charge a ONE time membership fee of $99.95 plus a shipping and handling fee of $9.95 for two bottles of Super RX Omega-3 fish oil that comes with the price of membership.  In addition, there is a $10 fee for the Global Cash Card (GCC) that we use to distribute monthly remunerations to qualified members.  Membership entitles a member to discounts on our products and services.  We suggest that members work with member clinicians who will best guide and coach them on matters of health through the use of healing protocols espoused by functional medicine.  Members are then encouraged to purchase recommended products and services through our network.  Each product or service is assigned a point value, the monthly total of which is converted to dollars and distributed via the GCC to qualified members whose monthly purchases total 60 points or more.  The GCC is mailed separately from the membership order shipment.  That’s it!  Join now and reap the benefits of an educational support system designed to help you heal and maintain.  Refer your friends and neighbors; the larger we grow our network, the more everyone benefits!

Members receive a password protected online account. This gives them access to our special Members-Only web site area. From this area they are able to review their health data, schedule consultations, purchase product and manage their billing information.

Only members of the same family living within the same household at the same location will be able to use your membership. If you have a family member living at another location, he or she will need to sign up for their own membership.

Nutritional products: We do not drop ship to locations other than what is listed for the membership ordering products. If you choose to order products for a distant family member or friend not living with you, they can enlist as a member to qualify for the discount or we can ship directly to them at the full retail price.

Billing FAQ

The regular rate for a consultation with a RxClub America Pharmacist is $2.99 per minute (USD2.99).RxClub America Healthcare members merit a 10% discount with RxClub America Pharmacists. Charges for consultations with clinicians other than RxClub America pharmacists are negotiated with each clinician you select or are assigned

Yes, we only accept checks for nutritional products and prescription orders. We do not accept checks for RxClub America memberships or for payment of consultations with our pharmacists. RxClub America memberships and consultations are billed to all major credit and debit cards.